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Palermo Queen Memory Foam Mattress Topper Cooling Gel Infused CertiPUR Approved

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Have the best night's sleep ever with this incredibly comfortable mattress topper by Palermo. Its secret? A layer of foam infused with cooling gel to regulate your body's temperature to the perfect level for sleeping. That's not all. This queen-sized topper has three whole inches of soft memory foam between you and your mattress. You'll feel like you're floating on a cloud yet have all the support you need as it conforms to your body's every curve. With its two-layer ventilated construction and CertiPUR-US certified foam, you'll breathe easy as you sleep, ensuring that you'll wake up well-rested and ready to go the next day.

Its soft, hypoallergenic cover is completely removable wash it as often as you please. Just zip it off, pop it in the wash, dry it, and then put it back on your topper. Elastic straps keep your topper in place no matter how much you move around in bed. Made with the utmost in craftsmanship, this topper will make you feel like you're sleeping at a luxury hotel. With its body-hugging properties, it will relieve your pressure points, making you feel perfectly refreshed in the morning. Don't toss and turn all night long ever again because of an uncomfortable mattress. Order your comfy mattress topper today!

Features and specifications:

  • Material: CertiPUR-US certified memory foam, cooling gel-infused foam, fabric, and elastic
  • Colour: white-and-brown cover
  • Size: Queen
  • Dimensions: 153 x 203 x 8 cm (L x W x H)
  • Foam depth: 7.5cm, with 5cm gel foam and 2.5cm premium memory foam
  • Foam softness: Soft
  • Hypoallergenic
  • Removable, washable cover
  • Infused with cooling gel for a cool, comfortable night's rest
  • 2-layer design
  • Anti-slip elastic straps
  • Soft yet fully supportive
  • Relieves pressure
  • Open-cell technology with gel infusion
  • Regulates your body temperature for perfect comfort
  • Allow 48-72 hours to fully expand after opening
  • Conforms to every curve of your body

Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.

SKU: V63-835381 Category:

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Pay over 8 weeks with four easy installments with Afterpay! You can pay with Afterpay on any order up to $1000 and spread the cost over four equal payments from your credit or debit card. (Limit of $800 for debit card accounts)

The best part is you don’t have to make full payment before your item arrives! Your order will be approved instantly, and if the items are in stock, they will ship the next day. Then you can enjoy your new product and let Afterpay help you organise your payment schedule.

If it’s your first time with Afterpay, your first payment will be made at the time of purchase. If you’ve used Afterpay before, your first payment will be made 14 days after purchase.

Simply select ‘Afterpay’ as your payment method in the checkout and follow the prompts. No hidden fees and no lengthy application!

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Transactions are processed through Afterpay’s payment gateway.

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WHAT TO DO IF MY PRODUCT IS FAULTY OR HAVE ANY ISSUE?

Mattressbrand is offering warranty of 1 year on all products, unless stated otherwise.

It is your duty to notify mattressbrand within 10 working days of receiving any damaged product which is a very rare and unfortunate case from our side.

For calming and processing your warranty you are requested to mail us on  support@aftermattress.com.au . In your email please mention your order number along with the fault(s) and also some pictures, video clips and a short description of what has actually happened.

Your claim will be entertained and accessed by our warranty team and you will be contacted about next steps of the same. You are requested not to initiate return without proper approval.

In case of mishandling, mistake in installing and misuse of product(s) any refund or warranty claim will not be entertained. It is the responsibility of customer to follow guidelines provided by the seller for handling and installation of product.

WHAT OF PART OF PRODUCT IS MISSING OR BROKEN?

We at Mattressbrand ensure checking of product(s) before delivering but in some cases if product delivered to you misses any part or any part is broken we have provisions to help you out.

Mattressbrand provides replacement(s) of missing and broken parts. For the same please circle the  part(s) which needs replacement and along with that send us a photo with your order number to support@aftermattress.com.au

In case if suitable part is not available we will manage full replacement or a suitable compensation of the same to you.

WHAT IF THERE IS SOME MINOR DAMAGE?

Customer satisfaction is always our top priority at Mattressbrand .Please provide us information about the same on  support@aftermattress.com.au along with the pictures of minor defects found in product(s). Our warranty team will get back to you soon and will provide you refund or suitable compensation.

WHAT IF I HAVE CHANGED MY MIND AND I NO LONGER WANT THE PRODUCT I ORDERED?

Well we understand that happening of such incidents are normal but unfortunately we don’t have any such arrangement for refunding in case of change of mind cases. Still in some cases if you change your mind please contact us on support@aftermattress.com.au stating your order number. You are requested to choose carefully as return in case of change of mind is not entertained by us.

White goods are shipped directly from the manufacturer whose policies are stricter than ours. Hence they don’t entertain any return in change of mind cases.

Our all products cannot be returned in change of mind cases due to hygiene reasons hence you are advised to choose carefully.

STILL CONFUSED? WRITE US HERE

Our team at support@aftermattress.com.au  is always available to answer all your queries. Please write us for further queries.

Undeliverable Postcodes

Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.

We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.

Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.

All items

State Postcode Suburb
SA 5701 WOOLUNDUNGA
WA 6740 DRYSDALE RIVER
WA 6740 MITCHELL PLATEAU
WA 6740 OOMBULGURRI
WA 6740 KALUMBURU
WA 6740 PRINCE REGENT RIVER
WA 6740 WYNDHAM
WA 6743 WARMUN
WA 6743 CAMBRIDGE GULF
WA 6743 LAKE ARGYLE
WA 6743 DURACK
WA 6743 GIBB
WA 6743 KUNUNURRA
TAS 7151 HEARD ISLAND
TAS 7151 DAVIS
TAS 7151 MAWSON
TAS 7151 MACQUARIE ISLAND
TAS 7151 MCDONALD ISLANDS
TAS 7151 CASEY

Bulky items

State Postcode
NT 0800-0999
NSW 2641,2717, 2831, 2898, 2899
QLD 4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959
QLD 4806-4899, 4900-4999, 9960-9999
SA 5701
WA 6055
TAS 7151
WA 6215-6699
WA 6700-6799

 

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